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Step 5: Assign an emergency address and a phone number to a user In the United Kingdom, you need to associate an emergency address to the phone number when you are getting the phone numbers from Microsoft 365, or when transferring phone numbers from your current service provider.įor information about emergency calling and managing emergency addresses, see Manage emergency calling and Add, change, or remove an emergency location for your organization. For example, in the United States, you need to associate an emergency address when you assign the phone number to the user. When this association happens can vary among country and regions. Step 4: Add emergency addresses and locations for your organizationĪn emergency address must be associated with a phone number. For more information, see Manage phone numbers for your organization.
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If so, you will need to download a form and send it back to us. Sometimes (depending on your country/region) you won't be able to get your new phone numbers using the Teams admin center, or you will need specific phone numbers or area codes. For more information, see Transfer phone numbers to Teams or Manage phone numbers for your organization. You can port or transfer existing numbers from your current service provider or phone carrier to Microsoft 365. For some countries/regions, you can get numbers for your users by using the Teams admin center, see Getting phone numbers for your users. There are three ways to get new user numbers: See Assign Microsoft Teams add-on licenses. Phone System licenses and Calling Plans in Microsoft 365 go together, so to see the option to purchase Calling Plans, you must first have the Phone System licenses.įirst assign the licenses, and then assign a Calling Plan to the people in your organization. See Microsoft Teams add-on licensing, and buy the licenses and plan.
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After you have Phone System licenses, purchase Calling Plans for Microsoft 365. If the Teams Phone feature isn't included in your Microsoft 365 plan, you may need to purchase Phone System add-on licenses. If Calling Plans are not available for your country or region, see PSTN connectivity options for all available options.
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Go to Country and region availability for Audio Conferencing and Calling Plans and select your country or region to get availability information about Calling Plans, as well as information about Audio Conferencing, Teams Phone, toll and toll-free numbers, and Communications Credits. Step 1: Find out if Calling Plans are available in your country/region For more information about Calling Plans, see Which Calling Plan is right for you?. It's easy to set up Calling Plans for your business. Calls to other Teams users are free, but if you want your users to be able to call phones outside of your business, get a Domestic Calling Plan or an International Calling Plan in Microsoft 365.